Lexus Australia

we'regetting there

things are changing, but our
commitment to you remains the same

A MESSAGE FROM AKIO TOYODA

Things may be changing, but so are the possibilities. We’re all anticipating our next move.
And when you’re ready to make yours, Lexus will be here for you.

At Lexus, we remain passionate about upholding the highest standards of care and service. Our number one priority is the health and safety of our employees, dealers, customers and everyone connected with our business and communities. We will keep you informed about these changes and any new developments that take place.

Lexus Service

Service

If your Lexus needs a service, your preferred Lexus dealer may pick your car up, deliver you a Service Loan Car¹, and return yours thoroughly cleaned inside and out.

Sales

Our dealers have implemented new hygiene and social distancing standards so that they may continue to answer any enquiries. Video conferencing and other contactless sales and delivery services may also be available.  

Lexus Financial Services are also available to help and offer certainty in uncertain times.

Who to contact for advice

We are available over the phone and email to address any enquiries and provide continued support. Get in touch. We're here to help.

Footnotes 1. Service Loan Car is subject to availability only at participating dealers for members of the Encore Owner Benefits program, and for priority needs customers as determined by individual dealers on a case by case basis during the COVID-19 crisis. Service inclusions may be amended or cancelled at any time. Proof of eligibility may be required. Lexus dealers will exercise discretion in determining whether to provide the service, and will act in accordance with public health and workplace safety requirements in order to protect the health and safety of dealer staff and customers during this time. See lexus.com.au/encoreterms for Encore Benefits terms and conditions. For more information please speak to your Lexus dealer.

2. Approved applicants only. Terms and conditions apply. Lexus Financial Services is a division of Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536
 

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